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How to Do a Competitive Landscape Analysis and Stand Out in EcommerceHow to Do a Competitive Landscape Analysis and Stand Out in Ecommerce
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Ever wonder why some brands seem to effortlessly dominate their market while you're struggling to get noticed? You know your product is solid, your team works hard, and your marketing isn't terrible—so why are you watching competitors zoom past you?

Here's the thing: most successful brands aren't just lucky or better funded. They're playing a smarter game.

They know exactly what their competition is up to, and more importantly, they know how to use that information to their advantage.

If you're tired of playing guessing games with your marketing strategy, it's time to get serious about competitive analysis.

Think of it as your radar system—instead of flying blind, you'll know exactly where the obstacles are and spot the openings others are missing.

I'm not talking about casually browsing your competitor's website once in a while. I mean a systematic approach that gives you real insights you can act on. The kind that helps you spot opportunities before your competitors do, avoid their mistakes, and find your own unique angle in a crowded market.

Ready to stop wondering what everyone else is doing and start outsmarting them instead?

What Exactly Is Competitive Landscape Analysis?

Competitive landscape analysis sounds fancy, but it's really just organized snooping with a purpose. You're systematically studying your competitors to understand how they operate, what's working for them, what isn't, and where they're vulnerable.

It's not about copying what they do—that's a recipe for being perpetually behind. Instead, you're looking for patterns, gaps, and opportunities.

Maybe everyone in your space is using the same tired marketing angles, or perhaps there's a customer complaint that keeps showing up in reviews that no one is addressing.

The goal is to build a complete picture of your competitive environment so you can make informed decisions about everything from product development to pricing to marketing messaging.

When done right, it becomes your strategic advantage.

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Why This Actually Matters (Beyond Just "Knowing Your Competition")

You'll Stop Guessing and Start Positioning Strategically

Most brands position themselves based on what they think makes them special. But what if what you think is unique is actually what everyone else is saying too?

Competitive analysis shows you where you really stand and helps you find positioning that actually differentiates you.

You'll Spot Market Trends Before They Become Obvious

By watching multiple competitors simultaneously, you start seeing patterns emerge. Maybe several brands are suddenly focusing on sustainability, or there's a shift toward subscription models.

Catching these trends early gives you a first-mover advantage.

You'll Identify Actual Opportunities, Not Just Ideas

There's a difference between a good idea and a market opportunity. When you see competitors consistently failing to address a particular customer need, or when you notice a gap in how they're serving certain segments, that's a real opportunity worth pursuing.

Your Marketing Will Actually Connect

Instead of guessing what resonates with your audience, you can see what messages are working (and which ones are falling flat) across your industry. This helps you craft messaging that cuts through the noise rather than adding to it.

You'll Avoid Expensive Mistakes

Why make the same costly errors your competitors have already made? Competitive analysis helps you learn from their failures without having to experience them yourself.

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How to Actually Do This (Step by Step)

Step 1: Figure Out Who You're Really Competing Against

This is trickier than it sounds. Your direct competitors are obvious—they sell similar products to similar customers. But don't stop there. You're also competing against:

  • Indirect competitors: Companies solving the same problem differently
  • Substitute products: What do customers use when they can't find or afford your solution?
  • Budget competitors: Who else is competing for your customers' money or attention?

Cast a wide net initially. You can always narrow it down later, but missing a key competitor early can blind you to important market dynamics.

Step 2: Dig Into Their Product Strategy

Look beyond just what they sell. Pay attention to:

  • How they bundle or package their offerings
  • Their pricing structure and any patterns in how they price
  • What features they emphasize (and which ones they don't mention)
  • How often they launch new products or update existing ones
  • What their product roadmap might look like based on recent releases

Step 3: Decode Their Brand Positioning

This isn't just about their tagline. Look at:

  • What problems they claim to solve
  • How they talk about their customers
  • The emotions they try to evoke
  • Whether their positioning has evolved over time
  • How consistently they maintain their brand voice across channels

Step 4: Reverse-Engineer Their Marketing Machine

This is where tools like Panoramata become invaluable. You want to understand:

  • Which channels they prioritize (and how much they spend on each)
  • What their content strategy looks like
  • How they structure their email campaigns
  • Their social media approach and engagement levels
  • What their paid advertising strategy appears to be
  • How they handle seasonal campaigns or product launches

Step 5: Listen to Their Customers

Customer reviews and social media comments are goldmines of insight. Look for:

  • Recurring complaints or praise
  • What customers say they wished the company offered
  • How responsive the brand is to feedback
  • What drives customers to switch to or from competitors

Step 6: Track the Numbers That Matter

Don't get lost in vanity metrics. Focus on:

  • Market share trends
  • Website traffic patterns
  • Social media engagement rates (not just follower counts)
  • Email list growth
  • Customer acquisition costs (when you can estimate them)
  • Customer retention indicators

Making This Process Actually Useful

The biggest mistake I see companies make is treating competitive analysis like a one-time research project. They spend weeks putting together a comprehensive report, present it once, then file it away and forget about it.

Competitive analysis is most valuable when it's ongoing and integrated into your regular planning. Set up a system where you're consistently monitoring key competitors and updating your insights. Most successful brands do this quarterly, with lighter check-ins monthly.

Also, don't try to analyze everything at once. Pick 3-5 key competitors to focus on initially, and add others as you refine your process.

Start Your Competitive Landscape Analysis

Here's the reality: your competitors are already doing this. The brands that are pulling ahead aren't necessarily better at execution—they're better at strategy.

They know what's working, what isn't, and where the opportunities are.

You can keep guessing what might work, or you can start making decisions based on actual market intelligence. The choice is yours, but the clock is ticking.

For easy, breezy competitive landscape analysis, try out Panoramata today and see what your competitors are up to without resorting to stalking them every day.

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Frequently Asked Questions

Why should I care about competitive analysis when I should be focusing on my own customers?

This is like saying you shouldn't check traffic before leaving for an important meeting because you should focus on driving well. Understanding your competitive landscape doesn't take away from customer focus—it enhances it.

When you know what alternatives your customers are considering, you can serve them better and communicate more effectively about why your solution is the right choice.

What's the difference between competitive analysis and just keeping tabs on competitors?

Keeping tabs is passive—you occasionally check what competitors are doing when you remember to. Competitive analysis is systematic and strategic.

You're not just collecting information; you're analyzing patterns, identifying opportunities, and using insights to make better business decisions. It's the difference between casual observation and strategic intelligence.

How do I know which competitors to focus on?

Start with the obvious ones—direct competitors serving the same customers with similar solutions. But also think about who else competes for your customers' attention, time, or budget.

A streaming service doesn't just compete with other streaming services; it competes with gaming, social media, books, and anything else people do in their free time. Cast a wide net initially, then narrow down to the 3-5 most relevant competitors for regular monitoring.

How often should I update my competitive analysis?

Think of it like checking the weather—how often depends on how much conditions change in your industry. For most e-commerce businesses, a thorough quarterly review with monthly check-ins works well.

If you're in a rapidly changing industry or launching something new, you might need to monitor more frequently. The key is making it regular enough that you catch important changes before they become old news.

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What you should do now

Whenever you're ready, there are three ways we can help you gain insights about your competitors and improve your own marketing strategy:

1. Claim your Free Competitors' Analysis. 

If you'd like to work with us to make sure you can effectively track your competitors and automatically get actionable insights, claim your Free Competitors' Analysis Presentation. We'll review your competitor landscape, highlight the main insights you should consider, and suggest best practices in your market you should implement.


2. Find more ways to improve your marketing strategy.

Go to our blog, where you can download swipe files, playbooks and templates you can apply to your own company. For instance, you can download 104 email marketing ideas, our master marketing swipe file, and our SWOT analysis templates.

3. Ready to start tracking your competitors automatically?

Get started on Panoramata for free today: sign up here and in a few minutes, you'll be able to monitor all your competitors' emails, ads, landing pages, websites changes, SMS, etc. You'll also be able to find the perfect marketing inspiration every time and get actionable insights.

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The best choice for you

AI-powered tracking

Understand your competitors' marketing stratgies with the only AI-powered agent built for this.

Access all campaigns

Instantly access your competitors marketing campaigns in an organized way.

Customize your tracking

Create groups of competitors and track/compare them in real time.

Tracks everything for you

Emails, Flows, SMS, Ads (Meta, TikTok, LinkedIn, Google, Display, YouTube, Pinterest), Website changes, Landing pages, and much more!

Search everything

Access the most advanced marketing searches to get the right inspiration every time.

Stay ahead of what's next

Anticipate and understand your competitors next campaigns.

Trusted by over 20,000 teams worldwide

50M+
Creatives tracked
24/7
Available support
Worldwide
Coverage
30k+
Companies tracked
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