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Get answers to all your questions Hi there! My name is Katie and I’ll be your MIRROR guide. I know choosing the right home gym can be a difficult decision, which is why my team and I are here to speak with you about The Mirror. I recommend booking a free consultation for 1-on-1 advice on all things MIRROR. In the meantime, here are some of our most frequently asked questions: How long does it take to receive my Mirror after ordering? Delivery for orders placed today will occur on average in 7-14 business days (delivery to remote areas may require additional time). Within 4 business days, our Logistics Partner will contact you via phone or email to schedule delivery. By 9pm local time the night before delivery, our Logistics Partner will confirm your 4-hour delivery window. Do I install it myself? During delivery, our Logistics Partner will install your Mirror on the Wall or Stand, both of which are included with your Mirror purchase. This service typically takes 30-45 minutes. The Mirror can be installed on drywall, masonry, plaster, and concrete. Should you wish to forego installation services, you may let our Logistics Partner know you would prefer threshold delivery when they contact you. How much does delivery and installation cost? Nothing. The $250 cost for delivery and installation is included in your order as part of our holiday promotion. Can I return my Mirror after delivery? We know you’re going to love your MIRROR experience, but if you’re unsure, we understand. That’s why MIRROR is offering Members the opportunity to try The Mirror for 30 days risk-free. If you’re not satisfied with your MIRROR experience, simply reach out to our Member Experience Team within 30 days of delivery and we’ll pick up your Mirror at the location of delivery for a full refund. For a limited time, use promo code MIRRORGIFT21 OR click here to receive $500 off along with free delivery and installation ($750 value). If you have any questions, feel free to reply to this email or schedule a call with a MIRROR Specialist – we're here to help! Looking forward, Katie, Member Experience Specialist +1 (888) 288-1588 | 10AM - 6PM ET 54 West 21st St, Floor 2 | New York, NY 10010 To stop receiving these emails, unsubscribe.